This is just ridiculous.
Today, I am frustrated beyond belief. Already. Last week I called the company that came to give me an estimate about the washing machine to ask them why the hell they still had not come to fix my washing machine. They told me I had to wait for the formal estimate in the mail and then MAIL IT BACK TO THEM when I made my decision. And so I waited with as much patience as I could muster, for over a week, for a piece of mail they claimed they mailed to me from not even a mile from where I am sitting right now. No luck. I just called back to beg for someone to come fix it, and their response was that they HAVE to have the request in writing and I MUST wait for it in the mail. They agreed to send me a new one. I asked them if we could just forget I ever "asked for" the estimate and start a new work order. She said no. And furthermore, there are parts to order. I asked her (rather hopelessly) if she could order them in advance. She said no, she has to receive a request i...