Sigh. Efficiency.

So about an hour ago I was panicking that I hadn't yet received my tickets to the Monsters of Folk show on Tuesday in London. So I called their office, told someone my problem -- he got a superviser to change my tickets to will call (apparently they don't mail things to France, and didn't bother telling me that when I ordered?), sent me a confirmation email -- and the problem was solved in under five minutes.

Why, oh WHY can my washing machine problem not disappear in the same way?
Tomorrow I will call them...when I have gathered my willpower...and put more money on my phone. Somehow I doubt my 30 seconds of credit is enough to resolve this problem.

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